Club Policies


Fair Play
Conduct according to the spirit of Fair Play is essential for the successful promotion and development of and involvement in sport. The objective of Fair Play is to foster a sporting spirit, as well as the sporting behaviour of coaches, players, team officials and spectators, thereby increasing the enjoyment of all those involved in the game.
In order that clubs may address the behaviour of supporters in a meaningful way, consideration must be given to the actions and activities of four integral parts of those associated with the club; its coaches, players, officials and the parents and guardians of its youth players.

1. Code of Conduct for Coaches
Coaches are key to the establishment of ethics in football. Their concept of ethics and their attitude directly affects the behaviour of players under their supervision. Coaches are, therefore expected to pay particular care to the moral aspect of their conduct.
Coaches have to be aware that almost all of their everyday decisions and choices of actions, as well as strategic targets, have ethical implications.
It is natural that winning constitutes a basic concern for coaches. This code is not intended to conflict with that. However, the code calls for coaches to disassociate themselves from a “win-at-all-costs” attitude.
Increased responsibility is requested from coaches involved in coaching young people. The health, safety, welfare and moral education of young people are a first priority, before the achievement or the reputation of the club, school, coach or parent.
1.1 Coaches must respect the rights, dignity and worth of each and every person and treat each equally within the context of the sport.
1.2 Coaches must place the well-being and safety of each player above all other considerations, including the development of performance.
1.3 Coaches must adhere to all guidelines laid down by governing bodies.
1.4 Coaches must develop an appropriate working relationship with each player based on mutual trust and respect.
1.5 Coaches must not exert undue influence to obtain personal benefit or reward.
1.6 Coaches must encourage and guide players to accept responsibility for their own behaviour and performance.
1.7 Coaches must ensure that the activities they direct or advocate are appropriate for the age, maturity, experience and ability of players.
1.8 Coaches should, at the outset, clarify with the players (and, where appropriate, parent) exactly what is expected of them and also what they are entitled to expect from their coach.
1.9 Coaches must co-operate fully with other specialists (e.g. other coaches, officials, sports scientists, doctors, physiotherapists) in the best interests of the player.
1.10 Coaches must always promote the positive aspects of the sport (e.g. fair play) and never condone violations of the Laws of the Game, behaviour contrary to the spirit of the Laws of the Game or relevant rules and regulations or the use of prohibited substances or techniques.
1.11 Coaches must consistently display high standards of behaviour and appearance.
1.12 Coaches must not use or tolerate inappropriate language.
1.13 Coaches must promote and encourage, particularly to young players, the importance of a healthy lifestyle and diet.
1.14 Coaches must provide guidance and support to players on the dangers of drug abuse.
1.15 Coaches must adhere to the terms of the Club’s Policy on Anti-Discrimination.

2. Code of Conduct for Players
Players are the most important people in the sport. Playing for the team, and for the team to win, is the most fundamental part of the game. But not winning at any cost – Fair Play and respect for all others in the game is fundamentally important.
This Code focuses on players involved in top-class football. Nevertheless, the key concepts in the Code are valid for players at all levels.
2.1 Obligations towards the game
A player should:
2.1.1 Make every effort to develop their own sporting abilities, in terms of skill, technique, tactics and stamina.
2.1.2 Make every effort to lead a healthy lifestyle which will include an appropriate diet and an avoidance of recreational or performance enhancing drugs.
2.1.3 Give maximum effort and strive for the best possible performance during a game, even if his team is in a position where the desired result has already been achieved.
2.1.4 Set a positive example for others, particularly young players and supporters.
2.1.5 Avoid all forms of gamesmanship and time-wasting.
2.1.6 Always have regard for the best interests of the game, including where publicly expressing an opinion on the game and any particular aspect of it, including others involved in the game.
2.1.7 Not use inappropriate language.
2.2 Obligations towards one’s own team
A player should:
2.2.1 Make every effort consistent with Fair Play and the Laws of the Game to help his own team win.
2.2.2 Resist any influence that might, or might be seen to, bring into question his commitment to the team winning.
2.3 Respect for the Laws of the Game and competition rules
A player should:
2.3.1 Know and abide by the Laws, rules and spirit of the game, and the competition rules.
2.3.2 Accept success and failure, victory and defeat with an equal measure of dignity.
2.3.3 Resist any temptation to take banned substances or use banned techniques.
2.4 Respect towards Opponents
A player should:
2.4.1 Treat opponents with due respect at all times, irrespective of the result of the game.
2.4.2 Safeguard the physical fitness of opponents, avoid violence and rough play, and help injured opponents.
2.5 Respect towards the Match Officials
A player should:
2.5.1 Accept the decision of the Match Official without protest.
2.5.2 Avoid words or actions that may mislead a Match Official.
2.5.3 Show due respect towards Match Officials.
2.6 Respect towards Team Officials
A player should:
2.6.1 Abide by the instructions of their Coach and Team Officials, provided they do not contradict the spirit of this Code.
2.6.2 Show due respect towards the Team Officials of the opposition.
2.7 Obligations towards the Supporters
A player should:
2.7.1 Show due respect to the interests of supporters.
2.8 General Obligations
A player should:
2.8.1 Adhere to the terms of the Club’s Policy on Anti-Discrimination.

3. Code of Conduct for Team Officials
This Code applies to all team/club officials (although some items may not apply to all officials).
3.1 Obligations towards the Game
The team official should:
3.1.1 Set a positive example for others, particularly young players and supporters.
3.1.2 Promote and develop their own team having regard to the interest of the Players, Supporters and reputation of the national game.
3.1.3 Share knowledge and experience when invited to do so, taking into account the interest of the body that has requested this rather than personal interests.
3.1.4 Avoid all forms of gamesmanship.
3.1.5 Show due respect to Match Officials and others involved in the game.
3.1.6 Always have regard for the best interests of the game, including where publicly expressing an opinion of the game and any particular aspect of it, including others involved in the game.
3.1.7 Not use or tolerate inappropriate language.
3.2 Obligations towards the Team
The team official should:
3.2.1 Make every effort to develop the sporting, technical and tactical levels of the club/team, and to obtain the best results for the team, using all permitted means.
3.2.2 Give priority to the interests of the team over individual interests.
3.2.3 Resist all illegal or unsporting influences, including banned substances and techniques.
3.2.4 Promote ethical principles.
3.2.5 Show due respect for the interests of the players, coaches and officials, their own club/team and others.
3.3 Obligations towards the Supporters
The team official should:
3.3.1 Show due respect for the interests of supporters.
3.4 Respect towards the Match Officials
A team official should:
3.4.1 Accept the decisions of the Match Official without protest.
3.4.2 Avoid words or actions that may mislead a Match Official.
3.4.3 Show due respect towards Match Officials.
3.5 General Obligations
The team official should
3.5.1 Adhere to the terms of the Club’s Policy on Anti-Discrimination.

4. Code of Conduct for Parents and Guardians with young players connected with the club
Parents have a great influence on children’s enjoyment and success in football. All children play football because they first and foremost love the game – it’s fun. It is important to remember that however good a child becomes at football within your club it is important to reinforce the message to parents that positive encouragement will contribute to:
• Children enjoying football.
• A sense of personal achievement.
• Self-esteem.
• Improving the child’s skills and techniques.
A parent’s expectations and attitudes have a significant bearing on a child’s attitude towards:
• Other players.
• Officials
• Managers.
• Spectators.
Ensure that parents within your club are always positive and encouraging towards all of the children not just their own. Encourage parents to:
• Applaud the opposition as well as your own team.
• Avoid coaching the child during the game.
• Not to shout and scream.
• Respect the referee’s decision.
• Give attention to each of the children involved in football not just the most talented.
• Give encouragement to everyone to participate in football.
• Adhere to the terms of the Club’s Policy on Anti-Discrimination.
Ensure that parents within your club agree and adhere to your club’s Code of Conduct and Child Protection Policy.

5 Code of Conduct for Supporters
Once a club has addressed the conduct of its coaches, players, officials and parents and guardians of its young players it will be in a position to set an appropriate example to its supporters in terms of their behaviour.
The crowd is considered to be an organic component of a football game. The support of the fans may contribute to the success of the team. The crowd is not expected to watch the game in silence. Encouragement of the teams by shouting, non-abusive singing, etc. may have a positive influence on the atmosphere in accordance with the spirit of Fair Play.
The spectators are, however, expected to respect the opponents and the referee. They should appreciate the performance of the opposition even if they emerge as winners. They should in no way intimidate or frighten opponents, the referee or opposing supporters. At all times the supporters shall be encouraged to comply with the club’s position on Discrimination and Unacceptable Conduct.

Kelty Hearts Football Club:

* Consults supporters on a regular basis through the Supporters Cub, local press, website and Social Media.
* Publicises its position on major policy issues in an easily digested format in the club programme, through the website and local press.
* Has and continues to develop ways to consult with sponsors, the local authority and other interested parties.
* Undertakes research on the design and number of new strips.
* Will not knowingly buy goods from any supplier or manufacturer who does not comply fully with labour, safety and other relevant laws of the countries of manufacture with respect to minimum wages, hours of work, overtime, sick pay and holiday entitlement. Kelty Hearts FC opposes the exploitation of child labour. No orders will be placed with suppliers employing child labour under the age allowed in the country concerned. Legitimate apprenticeships or education related work are acceptable as long as there is no risk to the children’s health or safety. Suppliers must not use forced labour and must practice universal respect of human rights and freedom for all, without discrimination because of race, sex, language or religion.

Kelty Hearts Football Club continues to strive for wider access to matches offering:

* A minimum 50% reduction on match day prices for Under 16’s and Over 65’s.
* Excellent value season ticket prices. An approximate 20% saving on match day admission prices and again a 50% reduction for Under 16’s and Over 65’s on full pricing.
* Admission monies will not under any circumstances be refunded if the match has to be abandoned after the game has kicked off. However, in the event of such an abandonment occurring before half time, at the very least a voucher will be given to all spectators allowing them free admission to the fixture at any rearranged date, as per ground regulations.
* Tickets for Cup Matches
In the event that season tickets are not eligible for cup games, season ticket holders will be given the first opportunity to purchase a ticket for their individual seat(s) prior to the tickets being made available for general sale. (This is in the event of an “all ticket” game only).
* As a general rule, ticket refunds are only issued in exceptional circumstances at the discretion of the Club.
* The Club abides by the rules of football’s governing bodies relating to the allocation of tickets to visiting club supporters.
* The Club undertakes to provide or subcontract an appropriate catering service at each of the Club’s First Team games and, where possible, at Reserve Team games.

Kelty Hearts Football Club states that:
*They will endeavor to ensure that both home and away kits have a minimum
lifespan of one season and a maximum lifespan of two seasons. Training kit will be changed annually.
The above is subject to change in the event of a new club and or equipment sponsor.
*Season Ticket Holders can gain free admission to all Development League, Reserve or youth matches played at New Central Park on production of their Season Ticket.
* The Club offers a 28-day money back or exchange guarantee on purchases of merchandise through New Central Park on production of a valid receipt and all packaging. The product must be as originally sold. This offer does not affect your statutory rights.
* All Club members, supporters and all applicants for employment will be regarded equally and be given equal opportunities in all aspects of contract irrespective of their race, colour, nationality, religion, sex, sexual orientation, marital status, age, disability or ethnic origin.

Kelty Hearts is totally committed to support footballs grass roots through football based activities and educational initiatives.
-Seeks to promote close links between the Club and its community and to introduce young people, male and female, to football as players and spectators.
-Offers an extensive coaching service to schools during curriculum time
continues to develop the provision of football opportunities for girls and womens football
-Will support and work with outside agencies, especially disadvantaged groups (disabled, ethnic minorities and the unemployed)
-Supports the SFA Community Scheme educational initiative with the Local Authority
-All youngsters who attend any Club activity will be provided with the same standards of professional tuition irrespective of ability, age, sex or background.

Kelty Hearts Football Club:
* Will strive to provide value for money in all areas of its business.
* Will seek to achieve the highest level of service.
* Will treat all customers with respect and courtesy.
* To avoid confusion Kelty Hearts FC prefers all complaints to be made in writing by e-mail, fax or letter and will respond in like form. In the first instance, we are committed to acknowledge any letter of complaint within 3 working days of receipt and will endeavour to provide a full response within 10 days.

If your complaint has not been dealt with speedily and efficiently by the department concerned then recourse is again in writing to the Club Secretary Garry Grandison.

Contact details are as follows:
Kelty Hearts FC, New Central Park
Bath Street, Kelty, KY4 0AG
Telephone number: 07982725903

Kelty Hearts Football Club wants to promote a good atmosphere at all home and away matches and have an Unacceptable Conduct policy in place. Kelty Hearts FC will not tolerate Unacceptable Conduct in any form and any individuals who are found to have engaged in Unacceptable Conduct may have an action taken against them.

This may include the removal of season tickets and bans from stadia for a specified period / or other appropriate actions. Unacceptable Conduct may also lead to criminal charges.
Unacceptable Conduct
•Unacceptable Conduct is conduct which is violent or disorderly.
•Violent conduct includes any actual, attempted or threatened physical violence against any person, or intentional damage to property.
•Disorderly Conduct includes :-
•Conduct which incites / sustains, or is likely or designed to incite / sustain hatred or ill will against or towards individuals or groups of people because of
•Colour, race, nationality,(Including citizenship) or ethnic or national origin
•Membership, or presumed membership, of a religious group or of a social cultural group with perceived religious affiliation
•Sexual orientation
•Transgender identity
•Using threatening, abusive or insulting words or conduct
•Displaying writing or any other thing which is threatening, abusive or insulting

Non Compliance
Kelty Hearts FC will take all reasonable practicable steps to deter and prevent individuals from engaging in Unacceptable Conduct.

Where incidents of Unacceptable Conduct are reported or detected, stewards will, in the first instance, be tasked to take all reasonably practicable step to properly deal with the situation and bring the matter to a satisfactory conclusion.
Where, for reasons determined by the Safety Officer, it is not possible or practicable to directly intervene in an incident all reasonable steps will be taken to detect individuals engaged in unacceptable conduct.
This may include:
•Written or verbal information from stewards or members of the public
•Any information available from post match de-briefs
•Any other source of information available.
Where the incident of Unacceptable Conduct is not subject of a Police enquiry, the Club secretary may, where required, carry out any further enquiry necessary to bring the matter to a conclusion. This may involve preparing reports and making recommendations to the Board of Directors / Operational Committee of the club on any disciplinary action required to be taken against individuals and / or making recommendations within the Club to reduce and eradicate Unacceptable Conduct.

The subject of Unacceptable Conduct is closely monitored and the Club seeks the co-operation and support of all supporters in its efforts to reduce and eradicate such behaviour.
Kelty Hearts FC will not tolerate racist, sectarian, sexual or bigoted harassment or any other discriminatory behaviour, whether physical or verbal, and will work to ensure such actions are met with appropriate action in whatever context it occurs.
The Club are committed to challenging and dismantling all forms of discrimination by developing club practice that is sensitive to all and suitable for all, reflecting fundamental quality and worth of everyone.


1.0             INTRODUCTION

Kelty Hearts Football Club opposes all forms of unlawful or unfair discrimination on the grounds of disability. No applicant or employee shall receive less favourable treatment because of disability.

It is in the interest of Kelty Hearts Football Club and those who work for it to ensure that all available human resource talents and skills are considered when employment opportunities arise. As such Kelty Hearts Football Club is committed to maintaining and managing a diverse work force.

This policy is applicable to all staff, contract workers, spectators and guests of the Club on all premises and places of work occupied by the Club.


2.0            POLICY  PURPOSE

The purpose of this policy it to ensure that Kelty Hearts Football Club complies with the Equality Act 2010 and to ensure that disabled people falling within the definition of the Act are treated equally and fairly.

In line with the Equality Act 2010, in this policy:

  • DISABILITY refers to a physical or mental impairment which has a substantial and long-term adverse effect on his ability to carry out normal day-to-day activities.
  • DISABLED PERSON refers to a person with such a disability.
  • DISCRIMINATION refers to treating someone with a disability less favourably than he treats others whom have no disability, and that treatment cannot be shown to be justified in relation to the activities or circumstances involved.

3.0             CLUB POLICY

3.1.    It is the Club’s intention to comply with the requirements of Part III (The provision of goods, services and facilities) of the Equality Act 2010 in that:

  • The Club is committed to ensuring that its disabled supporters and customers have as full access as is reasonably possible to make to all goods, services and facilities provided or offered to the public by the Club.
  • The Club will provide concession pricing for supporters with disabilities and concession also for for their carers The Club will ensure that the scheme does not discriminate between disabled people with differing impairments.
  • The Club is committed to making the necessary reasonable adjustments described by the Equality Act 2010 and its relevant Codes of Practice to ensure full compliance with the legislation.
  • The Club will undertake such additional works as are reasonably required within the timescales set out in the Act.
  • The Club has a grievance procedure in place and guarantees to its disabled supporters and customers that any complaints of discrimination will be dealt with quickly under that procedure.
  • The Club has advised its staff that any incident of discrimination under the provisions of the Act is a serious matter and will be dealt with under the Club’s Disciplinary Procedures.


4.0             EMPLOYMENT

4.1 When considering persons for employment Kelty Hearts Football Club will not discriminate against a disabled person:

  • In the arrangements made for determining whom employment should be offered to.
  • In the terms under which employment is offered.
  • In deliberately refusing to offer or not offering employment to someone based on their disability.
  • In the opportunities afforded to a person (i.e. training, promotions or any other work benefit).
  • In dismissing, someone or subjecting them to any detriment based on their disability.


Kelty Hearts are committed to ensuring that its disabled supporters, staff and customers have full access as is reasonably possible in all our facilities at New Central Park, Bath Street, Kelty and the club will ensure that there is no discrimination between disabled with differing impairments.

Kelty Hearts will give training to ensure that our committee and staff are equiped to deal with any provisions included in the Equality Act 2010. Any complaints of discrimination by our committee, staff or customers will be fully examined by the club at their first available meeting. The committee are well aware we have a responsibility to our disabled supporters and any incidents will be treated seriously.


Disabled Parking 

Disabled Parking  is available in the car park in New Central Park near the Sports Lounge there is also disabled parking spaces at the Community Centre and access into the ground is by the new North entrance. Full access around the pitch and covered enclosures can be made using the new pathway at the North of the ground. There is also an area set out in the South enclosure to park mobility scooters etc and seating can be provided if required.

Disabled Toilets.

There are two disabled toilets within the ground and are open on match days. One is situated at South end of the pavilion and the second is the in the Social Club.



Kelty Hearts policy is not to discriminate or in any way treat anyone less favourably on the grounds of sex, gender, ethnic origin, colour, nationality, religion or disability.

This policy will apply to the following:

New Committee member applications

New Social member applications

Staff employment

Signing of players

Team selection

Manager/ Coach employment

Promoting Football development


As a club we will not tolerate sexist, racist, bigotry or sectarian harassment or any other discriminatory behaviour whether verbal or physical. The committee will take the appropriate action to deal with any complaints that are lodged with the club.

We are proud to be associated with ‘Show Racism the Red Card’ initiative and demonstrate this several times during the season when our players show support by displaying signs prior to the game.

REVIEW DATE – July 2020